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TLC REPRESENTATION AGREEMENT

Definitions and Interpretation 


-    Bank Holiday - a national public holiday recognised under the Banking and Financial Dealings Act 1971 in any part of the United Kingdom.


-    Client - any person or organisation retained by TLC for TLC Client Services.
 

-    Confidential Information - any information which is imparted or obtained under this Agreement by TLC to You on, before or after the commencement in confidence (whether in writing, verbally or by other means and whether directly or indirectly) or is of a confidential nature, relating to the business or prospective business, operations, current or projected plans or internal affairs of TLC including, but not limited to information pertaining to Tutors, TLC Tutor Services, and any other commercial, financial or technical information or other information relating to the business or prospective business of TLC which might reasonably be considered to be confidential in nature.
 

-    Course of Tuition - the period over which the Tutorials take place.
 

-    Data Protection Legislation - the Data Protection Act 2018, the Data Protection Directive (95/46/EC), the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699), the Electronic Communications Data Protection Directive (2002/58/EC), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003) and all applicable laws and regulations relating to the processing of personal data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner.
 

-    Dispute - any dissatisfaction expressed by a Client or any complaint made by a Client in connection with Your provision of Tutoring Services.
 

-    Force Majeure - means any circumstance arising that is beyond the reasonable control of the affected party including any industrial dispute affecting any third party; government regulations; non-performance of third-party Clients; fire, flood, act of God or other natural disaster; epidemic or pandemic; civil riot, or war.
 

-    Intellectual Property Rights - patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
 

-    Introduction - a Tutor will be deemed to have been introduced in the event that either the name of the Tutor is provided to a Client by TLC following the request for a Tutor by a Client, or TLC arranges for a Tutor to contact a Client following such request for a Tutor provided by a Client to TLC.
 

-    Legislation - all applicable laws, Acts of Parliament and Treaties and all orders, regulations, directives, conventions, and subordinate legislation made pursuant to such an Act or Treaty or otherwise having the force of law.
 

-    Losses - any claims, losses, demands, actions, third party claims, damages, costs (including court costs and legal fees), fines, liabilities, obligations, liens and expenses.
 

-    Lesson Tracker - the prescribed form in which the Tutor details all lesson planning and all forms of feedback for the Student in relation to the Student’s progression throughout the Course of Tuition. 
 

-    Potential Client - a person or organisation that in any way demonstrates an interest in TLC Client Services.
 

-    Privacy Policy - https://www.learnerscollective.com/privacy-policy.
 

-    Refund Event - any event where a refund is to be issued to a Client by TLC on behalf of the Tutor.
 

-    Safeguarding Policy - https://www.learnerscollective.com/safeguarding-policy. 
 

-    Safeguarding Procedures - https://www.learnerscollective.com/safeguarding-procedures.
 

-    Services – refers to the TLC Tutor Services, TLC Client Services, and Tutoring Services.
 

-    Student - the person(s) identified by a Client to whom the Tutor delivers Tutoring Services.
 

-    TLC Fees - the amount retained by TLC from the Client Fees in consideration for any TLC Tutor Services
 

-    TLC Tutor Services – any and all ancillary services including, but not limited to, DBS check services.
 

-    TLC Materials - refers to all Tutoring Materials, content on and off the TLC Website and content used in the commission of the Services that is owned by, or licensed to, TLC.
 

-    Tutor - the person that delivers the Tutoring Services and is party to this Agreement.
 

-    Tutorial - refers to the online pre-booked period in which the Tutor provides Tutoring Services to Student via an online platform.
 

-    Tutoring Materials - refers to the content relating to the Tutoring Services (including images (audio and/or visual), text, music, trademarks, symbols, logos, slogans, and teaching resources owed by, or licenced to, TLC. 
 

-    Tutoring Services - means the provision of online tutoring by a Tutor by way of individual Tutorials in real-time, and suitability tailored to meet the individual requirements of Students.
 

-    Website - www.learnerscollective.com    
 

-    Working Day - any day other than a Saturday, a Sunday, Christmas Day, Good Friday or a day which is a Bank Holiday.
 

-    Written Notice - any notice given under this Agreement shall be in writing and signed on behalf of the party giving it and shall be delivered personally, or by sending it to the e-mail address of the relevant party.
 

The words “include” and “including” mean “include without limitation” and “including without limitation”.
 

1.    Introduction:
 

1.1.    TLC acts as an intermediary for the Introduction of one or more Tutors to a Client. 
 

1.2.    You are referred to in this agreement as the “Tutor”, and You are also party to this agreement.
 

1.3.    The following arrangements are understood and agreed by You and TLC in connection with any agreement into which You enter with a Client to provide Tutoring Services to a Student following an Introduction by TLC.
 

1.4.    TLC is only responsible for endeavouring to match each Student that a Client provides with an appropriate Tutor for the specific subject, dates, and times requested or agreed by a Client. TLC does not provide Tutoring Services.

2.    General
 

2.1.    You acknowledge that these terms govern the legal rights and obligations between You and TLC. TLC reserves the right to, at any time, alter the terms of this Agreement, effective immediately. 
 

2.2.    No variation or alteration of these terms by the Tutor shall be valid unless expressly approved in writing by TLC.
 

2.3.    This Agreement is governed by the laws of England and Wales and the parties submit to the jurisdiction of the Courts of England and Wales.
 

2.4.    Nothing in this Agreement shall place a duty on TLC to provide the Tutor with any work or with work of a specific type.


3.    Status of Tutor
 

3.1.    As a Tutor represented by TLC, You confirm that You are a self-employed, independent individual and that nothing contained within this Agreement shall constitute the relationship of employer and employee and/or worker or a partnership between TLC and the Tutor. TLC acts an intermediary for You, the Tutor, by Introducing You to suitable Clients.
 

3.2.    As a self-employed individual, TLC requires that all Tutors provide proof of their sole-trader status, in the form of their Unique Tax Reference (UTR) number, supplied by HMRC, within three months (3) of their approval as a Tutor. Tutors who fail to comply with this Clause 3.2 will no longer be represented by TLC and this Agreement will be terminated pursuant to Clause 7.1.7. TLC may be required to report such instances to HMRC.
 

3.3.    It is Your responsibility as a Tutor to ensure that You are eligible for self-employment in the United Kingdom, before completing Your application for consideration as a client. TLC will not represent any Tutor who, due to visa restrictions or for other reasons, is not eligible for self-employment.
 

3.4.    Save where expressly provided for in these terms, the Tutor has no power or authority to increase, reduce, or vary the terms as set out or referred in these Tuition Terms or to alter or waive any of these terms or to bind or commit TLC in any way.

4.    Tutor Obligations

4.1.    As a Tutor, You are to deliver the Tutoring Services in a professional manner with due skill, diligence, and care. In addition, You are expected to be punctual and maintain professional conduct at all times in the Tutorials.
 

4.2.    You are responsible for the content of Tutorials and the provision of Tutoring Services to a Client. These are to be carried out with proper preparation in accordance with a particular course of study, a particular Client’s instructions, and/or relevant exam syllabus, and in accordance with the general teaching philosophy and ethos of TLC. 
 

4.3.    Although TLC has some teaching resources and may be able to support You by providing suitable materials, You acknowledge that You are wholly responsible for the preparation and content of the Tutorials.
 

4.4.    Prior to Your commencement of Tutoring Services, You must confirm with TLC Your chosen online platform for Your provision of Tutoring Services. You must advise TLC at the earliest opportunity should Your circumstances change in relation to Your access to Your chosen online platform over which the Tutorials take place. Although TLC recommends the use of Microsoft Teams, You accept full responsibility for the provision of a suitable online platform and for any Disputes raised as a result of any issues relating to the effect of Your chosen online platform on the performance of Your provision of Tutoring Services. 
 

4.5.    You must notify TLC immediately should You become incapacitated in any way and unable to provide the Tutoring Services. Depending on the circumstances, TLC and You may discuss in good faith a possible postponement of the Tutoring Services, and in relation to the postponement or reassignment to another Tutor or cancellation and subsequent refund.
 

4.6.    After each Tutorial, You agree to provide follow-up work for the Student to complete, details of which are to be recorded in the Student’s Lesson Tracker in timely fashion (up to 24 hours after the Tutorial). You also agree to record the Student’s weekly progress in their Lesson Tracker in timely fashion (up to 24 hours after the Tutorial) including, but not limited to, areas of success and improvement identified in each lesson. In accordance with Clause 5.2.2, if a Client disputes the occurrence of a Tutorial and You have not submitted a Lesson Tracker for the disputed Tutorial, TLC is unlikely to be able to credit You for such Tutorial.
 

4.7.    You are responsible for keeping Your Lesson Tracker up to date. This is a standard record of all Tutorials delivered by You. If You are late in

submitting Your updated Lesson Tracker or there is incorrect information on them, You acknowledge that Your payment may be delayed. 
 

4.8.    You are responsible for ensuring that any follow-up work submitted by the Student to You for review is marked and returned to the Student in reasonable time such that the Student’s progression is not, in any way, hindered.
 

4.9.    If You cease to work with a particular Student, either at Your own behest or the behest of a Client, and the Student is continuing with their Course of Tuition with another Tutor represented by TLC, You will draft a final report in conjunction with the completed Lesson Tracker. This report will describe the work that You have done with the Student, and the work that remains to be done. It will describe the Student’s areas of strength and areas of weakness. The aim of the report will be to enable a new Tutor to pick up where the former Tutor stopped.
 

4.10.    Tutors are expected to be responsive when contacted by TLC. If you repeatedly (i.e., more than once) fail to respond to communication from TLC (via e-mail or telephone or both in a timely fashion then TLC reserves the right to terminate forthwith this Agreement. 

5.    Billing
 

5.1.    Fee Structure 
 

5.1.1.    TLC will agree the fee structure with a Client, and this may not be changed by You or the particular Client without written authority of TLC.
 

5.1.2.    You authorise TLC as Your representative to accept any credit or debit cards or other forms of payment approved by TLC in connection with Your provision of Tutoring Services.
 

5.1.3.    You authorise TLC to charge and collect on Your Behalf, the face value of Tutoring Services from Clients (“Client Fees”). TLC holds all such fees for the Tutor in a secure bank account for a limited time and, if appropriate, is entitled to retain any and all relevant TLC Fees. For clarity, TLC does not charge You any fees for finding work. Such remuneration will be set at a rate agreed by TLC and You and confirmed via e-mail with You prior to the first Tutorial (“Payment Order”).
 

5.1.4.    You authorise TLC to self-bill for all TLC Fees until revoked and acknowledged in writing. TLC shall be entitled to make any settlement payment to Tutor by BACS, whereby funds are transferred directly to the nominated bank account of the tutor (or to such other bank account as the parties agree in writing). Monies should show in such bank account within five (5) working days.
 

5.1.5.    You acknowledge that You are not to be paid directly by a Client, and that payment will only be made to You after TLC has received payment from a Client. If TLC does not receive payment from a Client at the agreed time, You may obtain written permission from TLC to invoice a particular Client directly.
 

5.1.6.    If You receive payment directly from a Client, You acknowledge that all sums received by You will be immediately payable to TLC and shall be actionable through the Courts without further notice to You.
 

5.2.    Payment

5.2.1.    TLC shall pay You an amount equal to the Client Fees collected by TLC, less any TLC Fees made in connection with this Agreement (“Tutor Remuneration”).
 

5.2.2.    In order for TLC to release Your Tutor Remuneration, You must submit to TLC Your Lesson Tracker and timesheet detailing Your completed Tutorials (“Payment Documents”) by e-mail to finance@learnerscollective.com. If You do not submit such Payment Documents, You acknowledge TLC’s right to withhold payment until such time that the Payment Documents have been received by TLC.    
 

5.2.3.    The Payment Documents must be submitted to TLC weekly, after Your last Tutorial of the week for the Tutorials completed during that week. If TLC receives the correctly completed Payment Documents in the stipulated form, payment will be made to You by the third Working Day of the following week. For the purpose of this Clause 5.2.3, a week is to be taken as the period beginning Monday 00:00am up to, and including, Sunday 23:59pm.
 

5.2.4.    If You submit the Payment Documents late, You acknowledge that Your payment may take up to 2 weeks from the date on which TLC received such late Payment Documents.
 

5.2.5.    In response to a Dispute, if any Refund Event occurs, TLC will be entitled, in its sole discretion, to refund a Client on behalf of the Tutor in full or in

part. In such circumstances, the Tutor will receive either no Tutor Remuneration or only part of the Tutor Remuneration respectively.
 

5.2.6.    If any Refund Event occurs subsequent to the Tutor receiving the Tutor Remuneration from TLC, TLC shall be entitled to withhold sufficient monies and offset any amount payable from any gross Tutor Remuneration collected by TLC thereafter to enable TLC to refund the relevant Client on the Tutor’s behalf. TLC shall be entitled to repay such monies to a particular Client at its discretion. The Tutor shall be responsible for all chargebacks and/or refund requests on Tutorials performed and shall indemnify TLC against all Losses resulting from chargebacks and/or refund requests.
 

5.3.    Errors
 

5.3.1.    In the event that an error is made on the part of TLC in relation to a payment from a Client, the following terms shall apply:

5.3.1.1.    Where the amount paid to the Tutor is greater than that to which they are entitled as set out in the relevant Payment Order, the excess must be returned to TLC at the earliest opportunity, by means to be agreed with TLC. The Tutor will not be entitled to retain these funds.

5.3.1.2.    Where the amount paid to the Tutor is less than that to which they are entitled as set out in the relevant Payment Order, TLC will make a second

payment to rectify the error, as soon as possible after the fault is discovered.

5.3.1.3.    Where the relevant Payment Order itself is at fault, it will not be considered valid by TLC, and any payments made in respect of this Payment Order will be considered to have been made in error, and will be treated accordingly, as set out above.
 

5.4.    Tax
 

5.4.1.    You confirm that You are self-employed under the terms of this Agreement.
 

5.4.2.    In respect of Clause 3.1, You undertake to duly and promptly pay all income tax and national insurance contributions in relation to all charges and sums payable to the Tutor by TLC and shall be responsible for completing and submitting all relevant assessments, returns and other information to HM Revenue & Customs in relation to such charges and sums and to taxation affairs generally.
 

5.4.3.    Educational services provided by the self-employed Tutor do not attract VAT, so this will not appear on invoices sent to th[e Clients on the Tutor’s behalf except in relation to charges levied by the TLC, to which VAT may apply.
 

5.4.4.    TLC Fees may be subject to VAT, the amount of which will clearly be set out on the Payment Order sent to the Tutor. For the convenience of all parties, this fee, plus the VAT payable on it, will be deducted by TLC at the time that a particular Client’s payment is transferred to the Tutor.
 

5.4.5.    You shall keep TLC fully and effectively indemnified against all income tax, national insurance contributions and related penalties and/or interest in respect of any charges paid or payable by TLC to the Tutor for the Tutoring Services, and any reasonable costs incurred by TLC in recovering any such

sum due by the Tutor to TLC under this Clause 5.4.

6.    Cancellations
 

6.1.    You agree to provide notice to a Client of any proposed holiday dates and request the same from a Client, in order to schedule lessons at a convenient time for both parties. You must notify TLC of the schedule agreed.
 

6.2.    In the event that You must cancel a scheduled Tutorial, TLC must be informed, and an alternative date will be agreed between Client and Tutor. The notification of TLC of the cancellation and alternative Tutorial date will speed up administration and prevent delays to Your payment. You acknowledge that, in the event that You and a Client do not agree to an alternative date, You may forfeit the right to teach the specific Tutorial and You may not be paid for such Tutorial.
 

6.3.    You acknowledge that a Client must give notice of cancellation of any Tutorial more than six hours before the Tutorial is due to begin. If notice is given by such time, there is no charge to rearrange the session, and You are not paid for a Tutorial that has not been taught.
 

6.4.    If notice is given within six hours of the start time of the Tutorial, there are two options. If You view the reason for cancellation as being unavoidable, and You chose not to charge for the Tutorial, then TLC will not charge a Client for the Tutorial on behalf of the Tutor. If You do not deem the reason for cancellation to be unavoidable, or requires payment nonetheless, TLC will charge a Client for the session on behalf of the Tutor and will pass on the relevant Tutor Remuneration.

7.    Tutor Termination
 

7.1.    TLC reserves the right to terminate this Agreement with You immediately without compensation nor Written Notice if You commit a breach or non-performance of any of the provisions of the terms of this Agreement including:
 

7.1.1.    any information provided by You is found to be untrue, inaccurate, out-of-date, or incomplete;
 

7.1.2.    any commission, Lesson Tracker, timesheets, hours, or clients are not fully declared or falsified in any way;
 

7.1.3.    a Client is materially dissatisfied with the Tutoring Services provided by the Tutor and investigations made by TLC prove this to be true;
 

7.1.4.    Your performance of the Tutoring Services is deemed by TLC in its sole discretion to be unsatisfactory so as can be reasonably regarded as materially prejudicial to the interests of TLC or which brings the Tutor or TLC into disrepute;
 

7.1.5.    You do not attend a scheduled Tutorial without having cancelled it or You repeatedly cancel scheduled Tutorials. For the purposes of Clause 7.1.5, repeatedly is to be taken as more than once;
 

7.1.6.    You are convicted of a criminal offence or are the subject of any investigation, which may in TLC’s opinion affect Your role as a Tutor; and
 

7.1.7.    You are unable to carry out Your obligations as a Tutor for any reason whatsoever.
 

7.2.    In the event of any such termination, You will be entitled to receive payment from a Client for all Tutoring Services already successfully delivered and which are not the subject of a Dispute as at the date of termination but TLC shall not be liable for any Losses incurred by You after the date of termination.
 

7.3.    Either party can terminate immediately upon serving Written Notice on the other if the other:

7.3.1.    commits a material or persistent breach of its obligations and, in the case of a breach which is capable or remedy, fails to remedy it after being given seven (7) days Written Notice specifying the breach and requiring it be remedied; or
 

7.3.2.    is unable to pay its debts, becomes subject to an administration order or makes any voluntary arrangement or composition with its creditors, or an encumbrancer takes possession of or a receiver is appointed over the property or assets of the other party or the other party is wound up or ceases or threatens to cease to carry on business except for the purposes of reconstruction of the business, or in the case of an individual, is declared bankrupt.
 

7.4.    Termination or expiry of this Agreement shall not affect the rights or liabilities of either party accrued prior to and including the date of termination or expiry and/or any terms intended expressly or by implication to survive termination or expiry.

8.    Obligations Upon Termination
 

8.1.    Any property of TLC in Your possession and any original or copy documents obtained by You shall be returned to TLC at any time on request.
 

8.2.    You also undertake to irretrievably delete any information relating, in any way, to TLC which is stored on any magnetic or optical disk or memory and all matter derived from such sources which is in Your possession or under Your control.

9.    Restrictions
 

9.1.    In order to protect TLC’s interest in its goodwill and connections, You hereby agree and undertake that:
 

9.1.1.    You shall not at any time prior to the termination of this Agreement, either on Your own behalf or for any other person directly or indirectly approach, canvass, solicit or otherwise endeavour to entice away from TLC the custom of any person who is a Client, Potential Client, Tutor or Student, and You shall not use Your knowledge of or influence over any such Client, Potential Client, Tutor, or Student to or for Your own benefit or for the benefit of any other person carrying on business in competition with TLC or otherwise use Your knowledge of or influence over any such Client, Potential Client, Tutor or Student to the detriment of TLC.
 

9.1.2.    You shall not for a period of 12 months after the termination of this agreement either on Your own behalf or for any other person directly or indirectly approach, canvass, solicit or otherwise endeavour to entice away from TLC the custom of any person or company who, at any time during the 12 months immediately preceding the termination of this agreement, has been a Client, Tutor, or Student of TLC and with whom You shall have personally had dealings.
 

9.1.3.    You shall not for a period of 12 months after the termination of this agreement either on Your own behalf or for any other person supply, directly or indirectly and whether solicited by You or not, provide any goods or services to any person or company who at any time during the 12 months preceding the termination of this agreement has been a Client, Tutor, or Student and with whom You shall have personally had dealings.
 

9.2.    Each paragraph of this section constitutes an entirely separate and independent restriction on You. Where any such paragraph is held void or unlawful or unenforceable in any respect then such paragraph shall be severed from this section and the other paragraphs shall be left unaffected.

10.    Warranties
 

10.1.    As a Tutor, You hereby warrant, represent and undertake to TLC that:
 

10.1.1.    You are at least eighteen (18) years of age and You have the necessary qualification or experience to provide Tutoring Services in the subject(s)

You offer to teach;
 

10.1.2.    You are personally responsible for all information provided by You to TLC which is accurate and up to date;
 

10.1.3.    Where You claim that You have undergone a DBS or enhanced DBS check, You will provide TLC with a copy of such upon request;
 

10.1.4.    You are self-employed and responsible for Your own income tax, national insurance, and all other liabilities payable;
 

10.1.5.    You are responsible for the provision of Tutoring Services including, but not limited to, the content of Tutorials and the online platform on which such Tutorials are to take place;
 

10.1.6.    You will comply with all Tutor obligations set out in Clause 4;
 

10.1.7.    You agree at all times to comply with the provisions of the Data Protection Legislation;
 

10.1.8.    You shall comply to the best of Your ability with TLC’s Tutor selection process and You shall not knowingly withhold any information which You reasonably believe to invalidate You from providing Tutoring Services in accordance with the terms of this Agreement;
 

10.1.9.    In offering Tutoring Services, You comply with all Legislation including the relevant legislation for the protection of business and consumers alike

and which regulate the activities of online environments;
 

10.1.10.    You are not VAT registered and will not charge a client VAT for Your Tutoring Services;
 

10.1.11.    You have read, understood, and familiarised Yourself with our Safeguarding Policy and Safeguarding Procedures which can be accessed on our Website in respect of child protection and online safety;
 

10.1.12.    You are not prevented from working with children and Your name does not appear in either these lists of individuals who are barred from working with children (PoCA list) or with vulnerable adults (PoVA list and List 99).

11.    Liability
 

11.1.    The Tutor shall indemnify TLC (and any Client as the case may be) on demand, and shall keep TLC (and any Client) fully and effectively indemnified against any and all Losses arising out of or in connection with:
 

11.1.1.    Any breach of the terms of this Agreement or breach of obligation or warranty by the Tutor or the acts or omissions of a Tutor (other than and to the extent that any Losses arise directly from breach of the terms of this Agreement by TLC or by TLC’s negligence); 
 

11.1.2.    Any and all claims, complaints, or legal proceedings instigated by a Client against TLC including Your provision of Tutoring Services.
 

11.2.    TLC shall in no circumstance be liable to You in contract, tort (including negligence) or otherwise for any consequential, special or incidental loss or damage (whether direct or indirect) or any loss of profit, anticipated profits, business, data, opportunity, revenue, goodwill, or reputation arising from Your introduction with a Client or Your provision of Tutoring Services. Our liability to You whether in contract, tort or otherwise shall in no circumstances exceed the total TLC Fees earned by TLC in the six (6) months preceding the date on which the liability arose.
 

11.3.    Nothing in these the terms of this Agreement is intended nor shall it be construed as any attempt by any party to exclude or limit its liability for any liability which cannot be excluded or limited under applicable law, including without limitation its liability for death or personal injury caused by its negligence or for its fraudulent misrepresentation.
 

11.4.    For clarification, the TLC Tutor Services and Tutoring Services are primarily designed to be provided within the territory of the United Kingdom and except as expressly set out in this Agreement, TLC gives no warranties and excludes all other express or implied terms, conditions and warranties to the fullest extent permitted by law.
 

12.    Disputes
 

12.1.    Negative feedback reported to TLC by Clients may be put under investigation. The parties agree that they shall attempt in good faith to resolve any Dispute or claim promptly through negotiations between You and an officer of TLC. TLC will use all reasonable endeavours to provide a written response via e-mail to any issue raised by a Client or Tutor within fourteen (14) days. TLC reserves the right to inform a Tutor or a Client respectively of any Dispute raised against them and to provide them with a copy of any response by TLC.
 

12.2.    You must inform TLC immediately if You become aware of any Dispute between a Client and You and/or TLC in connection with the provision of the Tutoring Services rendered by You.
 

12.3.    You agree to cooperate fully with TLC in resolved any Dispute with a Client.
 

12.4.    You acknowledge that TLC reserves the right to suspend all TLC Tutor Services with immediate effect while an investigation is conducted. 
 

12.5.    In the event of a Dispute prior to receipt of TLC Fees, TLC reserves the right to withhold payment in accordance with Clause 5.2 until the Dispute has been resolved.
 

12.6.    The consequence of any investigation instigated by a Client is entirely at the discretion of TLC.

13.    Data Protection 
 

13.1.    In respect of any Personal Data (as defined in the Data Protection Act 1998 (the “1998 Act”) processed by TLC and the Tutor pursuant to the terms of this Agreement, both parties warrant that they shall comply and will continue to comply with the Data Protection Legislation and any regulations made thereunder (including but not limited to the Data Protection Principles, as defined in the Data Protection Legislation).
 

13.2.    The terms of this Agreement incorporates TLC’s Privacy Policy by this reference.
 

13.3.    The Tutor hereby agrees that by releasing any Personal Data as submitted by the Tutor to TLC, You acknowledge that You are wilfully providing Your Personal Data in aid of the provision of TLC Tutor Services to help You initiate contact with one or more Clients.
 

13.4.    You understand that by accepting the terms of this Agreement, You agree that TLC are not responsible for any advice or information given by a Tutor with whom a Potential Client elects to communicate and that by releasing any of Your Personal Data, it is understood that You hereby forfeit Your privacy and anonymity under the terms of this Agreement to the extent necessary to provide TLC Client Services and TLC Tutor Services.

14.    Confidential Information and Publicity
 

14.1.    The parties acknowledge that by reason of their relationship under this Agreement, they may from time to time disclose Confidential Information.
 

14.2.    Each party shall, during the term of this Agreement and thereafter, keep confidential, and shall not use for its own purposes (other than implantation of this Agreement) nor without the prior written consent of the other disclose to any third party (except its professional advisors or as may be required by any law or any legal or regulatory authority) any Confidential Information which may become known to such party from the other party and which relates to the other party, unless that information is public knowledge or already known to such party at the time of disclosure, or subsequently becomes public knowledge other than by breach of this Agreement, or subsequently endeavours to prevent the unauthorised disclosure of any such information.
 

14.3.    Confidential Information shall not include information that (i) is or becomes generally available to the public other than as a result of the breach of the confidentiality obligations in this Agreement by the receiving party, (ii) is or has been independently acquired or developed by the receiving party without violating any of the confidentiality obligations in this Agreement, (iii) was within the receiving party’s possession prior to it being furnished to the receiving party by or on behalf of the disclosing party, or (iv) is received from a source other than the disclosing party; provided that, in the case of (iii) and (iv) above, the source of such information was not known by the receiving party to be bound by a confidentiality obligation to the disclosing party or any other party with respect to such information.
 

14.4.    The terms of this Agreement are confidential and may not be disclosed by one party without the prior written consent of the other party.
 

14.5.    On termination or expiry of this Agreement, You shall immediately return all Confidential Information in Your possession together with all copies thereof; or, if required to do so, destroy all Confidential Information in Your possession, custody, or control by shredding or incinerating the same and/or irretrievably deleting the same if stored on electronic or magnetic media and certify to TLC that this has been done.

15.    Truthfulness and Accuracy 


The Tutor warrants and represents to TLC that all written and oral statements and information provided by the Tutor to TLC for the purpose of or in connection with the Tutoring Services, personal information about the Tutor and/or Your qualifications, credentials, references and suitability for providing the Tutoring Services were when provided, and remain, true, complete and accurate.

16.    Assignment, Third Party Rights, Entire Agreement, Enforceability and Status
 

16.1.    You shall not, without the prior written consent of TLC, assign, transfer, charge, sub-contract or deal in any other manner with all or any of Your rights or obligations under the terms of this Agreement. TLC may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations the terms of this Agreement. 
 

16.2.    The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and no person other than TLC and the Tutor shall have any rights under it.
 

16.3.    The terms of this Agreement together with the Privacy Policy, Safeguarding Policy and Safeguarding Procedures constitute the entire Agreement with You and TLC in relation to all TLC Tutor Services, and all Tutoring Services rendered by You to a Student and supersedes any prior representations, inducements, or agreements relating to its subject matter. Each of the parties acknowledge and agree that upon entering into the terms of this Agreement, it does not rely on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to this Agreement or not) relating to the subject matter of this Agreement other than as expressly set out in this Agreement.
 

16.4.    If any one or more of the provisions of this Agreement should be held to be invalid, illegal or unenforceable in any respect, the validity and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired and the parties shall amend the terms of this Agreement to add a new provision having an effect as near as legally permissible to the one held to be invalid, illegal or unenforceable.
 

16.5.    The Tutor and TLC are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created, and neither shall have any authority to bind the other in any way. This Agreement constitutes a contract for the provision of services and not a contract of employment and accordingly the Tutor shall be fully responsible for any income tax, national insurance and social security contributions.


We keep the terms of this TLC Representation Agreement under regular review.

 

This version was last updated on 17th March 2021. 
 

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